Important info about current Wholesome Culture order shipments
Dear Wholesome Family,
Over the past four weeks we’ve experienced extreme growth. As a result, we are currently at 110% capacity and overestimated the quantity of product we are able to produce.
We stand for ethical fair treatment of our production team, and would never want to put them under sweat shop conditions, so this large demand is causing delays. We know that some of you have been waiting of your orders for far longer than the standard shipping time. We are so sorry for this inconvenience and are working hard to ship, pack, hire, and outsource!
We are so happy Wholesome Culture is growing, and in order to continue growing, we’ve decided to expand with another printer and shipper. This will prevent this from happening again, but the transition cannot happen overnight.
We hope that everyone can send us some love and compassion while we go through this great change. Our values are at the core of everything we do, and we must assure fair treatment of our people, our planet, and our animals!
If you wish to cancel your order, you can contact us at [email protected] We will try our very best to respond within 24 hours. If you do not receive a response in that time, please check your spam folder or follow-up with another email. You can also call 718.942.7368 between the hours of 10 am – 6pm EST on weekdays for an update on your order.
If you are planning on placing an order soon, please allow three weeks for shipping.
Thank you for sticking with us and making such tremendous growth and contribution towards our philanthropic causes possible.
xx Wholesome Culture